Terms and Conditions

IEEA LTD Terms and Conditions of Sale

1. Agreement

These terms and conditions govern the use of the website www.ieea.uk and your relationship with IEEA LTD company. By using the website you agree to be bound by these Terms

2. We reserves the right to decline to accept any order by notifying the Customer within a reasonable period of receipt of the order. This would only normally happen where a Product has been discontinued or is out of stock.

3. Accepting orders and security

when you place an order, either by telephone or online, we will treat it as an offer to buy.
If we accept your order, we will send you a confirmation e-mail with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.

When you receive your e-mail confirmation, you will have an opportunity to check the details.
In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method.

4. Warranty

Only damaged goods may be returned to us for refund or replacement within 28 days from the invoice date. Please note that only the cost of the goods will be refunded to the payment card.
Under no circumstances will the cost of delivery be refunded on either the inward or outward bound delivery.

Proof of purchase is required

5. Payment Details

If none of the below payments are suitable for you, please contact us to see if we can arrange one that does.

Credit Card

We accept all major Credit and Debit cards via PayPal (Visa, Visa Debit, Delta, Electron, MasterCard, Eurocard, Maestro, Solo, American Express). PayPal's credit card system is safely secured which means you can be rest assured that communications between your browser and this site's web servers are private and secure.

6. Delivery

All of our orders are shipped by Royal Mail or Currier. We will notify the Customer of despatch. If any delivery is late, the Customer must notify us, and we will endeavour to ascertain if the Product has been delivered or the expected delivery time of the Product to the Customer.  

7. Product and availability information

We may, without prior notice, discontinue any Product or make design changes as part of its continuous programme of product improvement.